Terms & Conditions

1. Introduction​

Welcome to mtpfitur.com, operated by MTP GLOBAL PTY LTD. These terms and conditions (the “Terms”) govern your use of the website and your purchase of products from us. By accessing or using the website and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the website or make any purchases.​

2. Definitions​

  • “Products” means the fitness equipment, gym accessories, massager relaxation products, resistance bands, yoga accessories, and any other items available for sale on the Website.​
  • “Company”, “we”, “us” or “our” refers to MTP GLOBAL PTY LTD, with its registered address at UNIT 3509, 8 UHRIG ROAD, LIDCOMBE NSW 2141.​
  • “You” or “your” refers to the user of the Website and the purchaser of the Products.​

3. Use of the Website​

3.1 Access​

We grant you a limited, non – exclusive, non – transferable license to access and use the Website for the purpose of browsing and purchasing Products. You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Website.​

3.2 Prohibited Activities​

You agree not to:​

  • Use the Website for any illegal or unauthorized purpose.​
  • Interfere with or disrupt the operation of the Website or any servers or networks connected to the Website.​
  • Use any automated means, including robots, spiders, or scripts, to access the Website without our prior written consent.​
  • Attempt to gain unauthorized access to any part of the Website, user accounts, or product information.​
  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website.​

4. Product Information​

4.1 Accuracy​

We make every effort to ensure that the product information on the Website, including descriptions, images, and prices, is accurate. However, we do not guarantee the accuracy, completeness, or reliability of such information. In the event of an error, we reserve the right to correct the information and adjust your order accordingly.​

4.2 Product Availability​

Products are subject to availability. We will notify you as soon as possible if a product you have ordered is out of stock or unavailable. We may, at our discretion, offer you a substitute product or issue a refund.​

5. Pricing and Payments​

5.1 Pricing​

All prices on the Website are in Australian dollars (AUD) and are inclusive of GST (where applicable). Prices are subject to change without notice. We will charge you the price of the products at the time of your order.​

5.2 Payment Methods​

We accept various payment methods, including credit cards, debit cards, and online payment platforms. You represent and warrant that you are authorized to use the payment method you select. By providing payment information, you authorize us to charge the amount due for your order.​

5.3 Refunds and Cancellations​

  • Refunds: We offer a 30 – day refund policy for products that are returned in their original condition and packaging. To initiate a refund, please contact our customer service team at guarantee@mtpfitur.com. Once we receive the returned product and verify its condition, we will process the refund within a reasonable time, usually within 7 – 10 business days.​
  • Cancellations: You may cancel your order within 24 hours of placing it. After 24 hours, cancellations are subject to our discretion. If your order has already been shipped, you will need to follow our return policy.​

6. Shipping and Delivery​

6.1 Shipping Times​

Shipping times vary depending on your location. For orders within Australia, most deliveries are made within 3 – 7 business days. However, this is an estimate, and actual delivery times may be longer. You can track the status of your order in your account dashboard once it has shipped.​

6.2 Delivery Address​

It is your responsibility to provide a correct and complete delivery address. We are not liable for any delays or non – delivery caused by an incorrect or incomplete address. If a package is returned to us due to an incorrect address, you may be charged for the reshipment.​

6.3 Risk of Loss​

The risk of loss and damage to the products passes to you when the products are delivered to the carrier for shipment.​

7. Product Warranties​

7.1 Fitness Equipment​

Our fitness equipment comes with a 1 – year warranty against manufacturing defects. If you encounter any issues during this period, please contact us at guarantee@mtpfitur.com. We will arrange for repairs or replacements as needed. The warranty does not cover damage caused by misuse, abuse, or normal wear and tear.​

7.2 Other Products​

For gym accessories, massager relaxation products, resistance bands, and yoga accessories, we offer a 90 – day warranty against manufacturing defects. The same process for claiming warranty applies as for fitness equipment.​

8. Intellectual Property​

All content on the Website, including text, images, logos, and software, is the property of MTP GLOBAL PTY LTD or its licensors and is protected by Australian and international intellectual property laws. You may not use, copy, reproduce, modify, distribute, or display any content from the Website without our prior written consent.​

9. Privacy Policy​

Your privacy is important to us. We collect, use, and disclose your personal information in accordance with our Privacy Policy, which is available on the Website. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.​

10. Limitation of Liability​

10.1 General​

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Website or the purchase of products from us, even if we have been advised of the possibility of such damages.​

10.2 Liability for Products​

Our liability for any defect in a product is limited to the cost of repairing or replacing the defective product, or, at our option, refunding the purchase price of the product.​

11. Governing Law and Dispute Resolution​

11.1 Governing Law​

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales in respect of any disputes arising out of or in connection with these Terms.​

11.2 Dispute Resolution​

In the event of a dispute between you and us, you agree to first attempt to resolve the dispute through good – faith negotiations. If the dispute cannot be resolved through negotiations, either party may refer the dispute to mediation or arbitration in accordance with the laws of New South Wales.​

12. Changes to the Terms​

We reserve the right to change these Terms at any time. The updated Terms will be posted on the Website. Your continued use of the Website after the changes are made constitutes your acceptance of the new Terms.​

13. Contact Information​

If you have any questions or concerns regarding these Terms, please contact us at:​

MTP GLOBAL PTY LTD​

UNIT 3509, 8 UHRIG ROAD, LIDCOMBE NSW 2141​

Phone: 0478153435​

Email: guarantee@mtpfitur.com

By using the mtpfitur.com website and purchasing products from us, you acknowledge that you have read, understood, and agree to these Terms and Conditions.​